Anthem Branding | Account Manager
Account Service
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Description
Born and bred in Boulder, Colorado, we are Anthem Branding — a promotional product, custom merchandise, branding, and design agency that crafts tangible connections between today’s most forward-thinking companies. Since 2006, we have been laser-focused on the role of touch in how people interact with brands. We believe the strength of a brand isn’t only in how it looks, but how it feels.
We’re looking for a dynamic, creative, and collaborative Account Manager. This individual is responsible for managing and supervising the execution of all projects that fall under their responsibility, ensuring that they run smoothly, and are completed on time and within budget. This role reports to the Director of Accounts & Creative.
Key Responsibilities
Communicate with clients and partners in a professional manner
Manage key client relationships, ensuring regular communication
Grow in-house client business at least 10% per year
Research and suggest relevant client product solutions
Translate client assignments into meaningful briefs for creative teams
Flawlessly input projects into database
Approve pricing and database entry for teammates
Price projects to establish standards
Review all briefs before they are submitted to creative team
Work closely with Senior Account Managers to solve challenging issues as they arise
Train new Account and Project Coordinators
Provide strategic guidance and leadership to Account Coordinators
Contribute to client meetings and calls
Clearly manage client expectations
Balance client demands with taxing internal teams
Ensure the highest level of client service
Contribute to internal product brainstorming and marketing ideation sessions
Follow up with clients to ensure satisfaction
Skills and Traits
Excellent verbal and written communication skills
Work effectively without close supervision
Take accountability and ownership of projects from start to finish
Organized, reliable and motivated
Detail-oriented and ability to solve problems
Efficient multitasking
Experience
Bachelor’s or associate’s degree in advertising or related field
Minimum 3-5 years of experience in account/project management in an agency environment
Experience in promotional products and custom apparel
Experience managing both individuals and teams
Proficiency in Mac platform, Google Apps, Keynote
Salary and Benefits
Salary is commensurate with experience, plus Benefits. Benefits include unlimited Flexible Time Off, optional medical and dental insurance plan, fifteen (15) company holidays per year and a 401(K) program after one year of service. Anthem Branding employees qualify for base benefits effective the 1st of the month after 60 days of employment.