AOR | Account Director
Account Service
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Description
AOR ACCOUNT DIRECTOR
AOR is a down-to-earth team that believes collaboration builds great brands, candid conversation creates strong teams, and life is too short for inflated egos. We love what we do, and we work hard. We appreciate work-life balance and we can’t live without our pups around. We boast a flexible PTO policy and kick-ass profit-sharing program because nothing says we love our employees by letting them take the time off they need and sharing 25% of all net profits. We look for people who jump at opportunity and embrace change to bring new ideas to our team. We value diversity and are proud to be an equal opportunity employer.
Job Description:
The Account Director will serve as the account lead and primary client contact for our largest and most complex clients. This individual partners closely with the client to define goals and works strategically across our organization to provide thoughtful solutions with measurable results that help drive our clients’ businesses forward. This position requires a deep understanding of a client’s business, exceptional partnering skills, and an extremely proactive mindset.
He/She is responsible for direct management of the account team - from Senior Account Executive to Account Coordinator. As a people manager, this individual is accountable for mentorship and professional development of their team members, hiring and growing their team as needed, team administrative duties, and aligning the appropriate cross-functional internal teams to deliver on client needs.
Roles and Responsibilities:
Management-
Minimum of eight years of experience in an account management role, preferably at a creative agency
Marketing-
Proven ability to foster relationships with senior-level clients, Directors, VPs and C-level executives
Know great creative work when you see it, help make it better and sell it through
Track record of delivering effective or award-winning marketing solutions that helped drive marketing results
Understanding of and ability to tie creative solutions to marketing metrics
A thorough understanding of the agency process and agency/client relationship model
People-Management-
Proven ability to grow and manage internal teams, both within the account management department and across other functional departments
Experience managing, mentoring and developing a team
Will be ready to challenge, inspire and hold the team accountable for great work
Will understand and manage for individual strengths and weaknesses
Will develop growth plans, monitor progress and provide timely feedback
Will actively participate and coach individuals with clarity and momentum
Will establish the work ethic expectation
Financial Management-
Ability to manage revenue, profitability, and expenses
Experience creating and managing budgets for large-scale projects
Will exemplify excellent budget and estimate negotiation skills
Communication/ Presentation-
Displays exceptional communication skills, including small and large-group presentations
Confident user of email, text, video conferencing, presentation software and standard business software with superior organizational skills
Stickler for the details and not afraid to speak up when something isn’t up to par
Additional-
Ready to assist in new business opportunities
A strong 'self-starter' mentality and sense of responsibility
A positive, upbeat attitude!
Bonus: Experience in Workamajig or other project management software
Requirements:
Must be local to Denver or willing to move here
AOR has a flexible work from home policy, but this position is expected to be in the office full time
Occasional travel
Occasional after-hours work and/or events
Reports to:
Director of Client Services
Principal
Supervises:
Senior Account Executive(s)
Account Executive(s)
Account Coordinator(s)
Intern(s)