Torch Media | Account Manager
Account Service
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Description
Torch Media, a Denver-based Production Agency, is looking for a warm and personable Account Manager to join our team of media production specialists.
You’re the warm and friendly face of the organization, and clients always look forward to chatting with you. You’re a natural problem solver and always find solutions when issues arise. You communicate clearly and effectively, and your responsiveness makes each client feel as if they’re the only one that matters.
As the primary point of contact for our clients from green light through final delivery, your main responsibility is to keep everyone informed and appraised of progress, asking and answering questions throughout the process. You understand the different forms of yes: yes if, yes but, yes when and, sometimes, just enthusiastically yes! When you have to say no, you say it in a way that clients appreciate and respect.