Amélie Company | Account Director
Account Service
This job post has expired
Description
As a senior member of the account team, the Account Director at Amélie brings a leadership
mindset to, and is responsible for, all areas of client delivery and relationship growth for a
varying client portfolio. The Account Director (AD) works to propel all internal disciplines
forward, removing any road blocks in order to deliver strategy and execute against client goals
and expectations.
The Account Director has approximately 10 years of agency experience and is well versed in
both the hard skills of account (project management, financial stewardship, process adoption)
and the soft skills (relationship development, employee growth, agency leadership and
troubleshooting). This role partners with discipline leaders in Channel, Strategy, Creative and
Business Development as needed. The AD will mine for new opportunities with existing clients
by growing relationships and fostering a team that focuses on flawless delivery, while also
participating in new business opportunities and pitches. The AD reports to the Managing
Director, and has at least two direct reports.
Responsibilities:
• Directs and supervises all work within portfolio of assigned accounts, providing oversight
and guidance on current work while also pursuing new opportunities
• Collaboratively responsible for development of long-term stability and growth of client(s)
• Becomes expert in client businesses, industries, competition
• Builds and strengthens senior-level client relationships
• Develops direct reports and guides junior team members
• Leads/guides development of client goals, objectives, strategies and briefs in
collaboration with team and client
• Presents strategies, creative concepts laddering up to creative brief, media plans, etc. to
client, alone or in concert with team
• Reviews campaign conceptual directions to ensure strategic cohesion and can defend
internally or with a client
• Ensures assigned accounts have client needs met on a daily basis
• Ensures assigned account team has needs met on a daily basis
• Owns the financial management of client portfolio and is accountable for agency
revenue projections on a monthly basis (reviews, signs off and sometimes does monthly
billing and projections)
• Approves and/or develops estimates, scopes of work or contracts and monitors the
budget tracking and management for each client assigned
• Reviews Channel (paid media, PR and social media) plans, and creative strategies before
delivery to clients and presents alternative or additional ideas as appropriate
• Regularly meets with Sr. Account Director or Managing Director on status of client
business and escalation needs
• Leads agency/client contract negotiations
• Supports agency goal to become a creative force
• Completes administrative work, as required
Be able to:
• Anticipate client and team needs, reactions and challenges
• Lead a culture of positivity and change
• Manage down as successfully as managing up
• Act on ways to make something better
• Lead and grow multiple clients
• Roll up your sleeves and dive into the work
• Own and train financial management concepts
• Identify fiscal concerns as early as possible
• Lead the development of thoughtful client presentations
• Deal with challenging situations and be solutions-oriented
• Have tough conversations internally and externally
• Develop a strong team culture of trust and fun
• Recognize areas for potential growth and act in making it happen
• Manage and lead both digital and traditional work
• Own Amélie processes and train others
Requirements
• Minimum of 10 years of agency experience
• Excellent written and oral communication ability, with a knack for client presentations
• Excellent reasoning ability: Ability to define problems, collect information, establish facts
and draw valid conclusions based upon information furnished
• Strong financial acumen
• Experience managing and growing employees
• An entrepreneurial, positive attitude and a desire to do good, purposeful work
• All applicants must be authorized to work in the U.S.