Where are all the professionals servicing the customers?
I suppose that I am posting this because frankly, viewing the terrain here is a bit intimidating. You guys are all great at being digitally saavy, creatives and geniuses with your code languages and interfacing, but I am curious.....
What strategies are in place to interface with the client using your products?
Do you see a need for individuals who require technical backgrounds or the ability to translate jargon into understandable terms that can be applied to meet their needs?
What strengths do you think are required as the digital age continues to evolve from a person who is mediating both between the customer and the design team and how do you see these roles evolving?